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⚠️ Important Notice: Changes to reception queue

In March we are piloting a new approach to managing queues at reception to help prevent patients from missing their appointments. It can be difficult to predict periods of high demand at our reception desk, and when queues build up — particularly if some patients experience difficulties using the self check-in screen — this can lead to delays and, in some cases, missed appointments.

To address this, we are introducing a new express lane at the reception desk solely for patients attending pre-arranged appointments. We hope this will make arrival and check-in more efficient and straightforward. We will be gathering feedback and reviewing the trial to ensure it is beneficial for our patients.

Vaccinations

Flu

Flu vaccination is safe and effective. It’s offered every year through the NHS to help protect people at risk of getting seriously ill from flu.

The NHS website provides information about who can get it, how to book and where to get the vaccine.

Find out about flu vaccination for adults

Find out about flu vaccination for children

COVID-19

COVID-19 vaccination is safe and effective. It gives you the best protection against COVID-19.

The NHS website provides information about the vaccination, who can get it, and safety and side effects.

Find out about COVID-19 vaccination

Related information

NHS vaccinations and when to have them

Page published: 4 July 2023
Last updated: 5 July 2023