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⚠️ Important Notice: Changes to reception queue

In March we are piloting a new approach to managing queues at reception to help prevent patients from missing their appointments. It can be difficult to predict periods of high demand at our reception desk, and when queues build up — particularly if some patients experience difficulties using the self check-in screen — this can lead to delays and, in some cases, missed appointments.

To address this, we are introducing a new express lane at the reception desk solely for patients attending pre-arranged appointments. We hope this will make arrival and check-in more efficient and straightforward. We will be gathering feedback and reviewing the trial to ensure it is beneficial for our patients.

Test results

Sixways clinic has a strict policy regarding confidentiality and data protection. We will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

If there is any doubt we will telephone you on your registered telephone number to ensure confidentiality.

Test results return time

CategoryExpected time scale for result
Urine and blood tests1 week for most tests (however some specialist tests may take up to 3 weeks)
Nail clippings8-12 weeks
X-rays and ultra-sound scans2-4 weeks
Smear6-8 weeks

Getting your test results

If your test results show that you need more tests or treatment, we will contact you. If you do not hear from us it may mean no action is needed but please check your results in the following ways:

Please contact the practice if your symptoms persist, worsen, or you have ongoing concerns, even with a normal result.

Questions about your results

If you want to talk to someone about your results, use the eConsult service and someone will be in touch.

Page published: 9 May 2023
Last updated: 9 February 2026