Skip to main content

⚠️ Important Notice: Changes to reception queue

In March we are piloting a new approach to managing queues at reception to help prevent patients from missing their appointments. It can be difficult to predict periods of high demand at our reception desk, and when queues build up — particularly if some patients experience difficulties using the self check-in screen — this can lead to delays and, in some cases, missed appointments.

To address this, we are introducing a new express lane at the reception desk solely for patients attending pre-arranged appointments. We hope this will make arrival and check-in more efficient and straightforward. We will be gathering feedback and reviewing the trial to ensure it is beneficial for our patients.

Changing your contact details

To update details like your name, address, phone numbers or email address:

Change of address

If you have moved to a new address, you will need to be in our catchment area to stay registered with our surgery.

Changing your phone number or email address

You will need to show us identification before we can change your phone number or email address.

Changing your name

You will need to show us proof that you have changed your name. This could be a marriage or civil partnership certificate, deed poll or birth certificate.

Page published: 11 May 2023
Last updated: 13 December 2023