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⚠️ Important Notice: Changes to reception queue

In March we are piloting a new approach to managing queues at reception to help prevent patients from missing their appointments. It can be difficult to predict periods of high demand at our reception desk, and when queues build up — particularly if some patients experience difficulties using the self check-in screen — this can lead to delays and, in some cases, missed appointments.

To address this, we are introducing a new express lane at the reception desk solely for patients attending pre-arranged appointments. We hope this will make arrival and check-in more efficient and straightforward. We will be gathering feedback and reviewing the trial to ensure it is beneficial for our patients.

TIC+ drop in support

Free and anonymous tic+ chat drop-in support service which is available online and via telephone, for young people aged 9-25 living in Gloucestershire.

The service aims to meet the needs of children and young people who:

  • are not yet ready to self-identify
  • may need early access to mental health support
  • are on a waiting list for other services
  • have barriers to attending in-person services
  • want to speak in confidence

No appointment needed.

Call 0300 303 8080 to chat with a team member over the phone OR Live message chat online via ticplus.org.uk (*standard provider rates apply)

Open Hours: Sunday – Thursday / 5pm to 9pm

More information available at www.ticplus.org.uk