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⚠️ Important Notice: Changes to reception queue

In March we are piloting a new approach to managing queues at reception to help prevent patients from missing their appointments. It can be difficult to predict periods of high demand at our reception desk, and when queues build up — particularly if some patients experience difficulties using the self check-in screen — this can lead to delays and, in some cases, missed appointments.

To address this, we are introducing a new express lane at the reception desk solely for patients attending pre-arranged appointments. We hope this will make arrival and check-in more efficient and straightforward. We will be gathering feedback and reviewing the trial to ensure it is beneficial for our patients.

Parent and carer support groups

Free support

Support Groups meet face-to-face or virtually via Zoom

Booking for January, February, March 2024 now open

Are you worried about your child’s mental health, emotional well-being or behaviour?

Parenting can be hugely rewarding but it can also be really hard work, especially if you think your child is unhappy or you are worried about them.

Free parent and carer support groups.

Various locations across Gloucestershire and also online using Zoom.

For parents or carers of young people aged 11-18 living in Gloucestershire struggling with mental health, emotional well-being and behavioural issues.

Groups are weekly for six weeks and last 1.5 hours daytime and evening groups available.

Each group will be led by 2 facilitators who are fully-trained and experienced in parenting and young people’s mental health. Parents/carers are encouraged to commit to all 6 sessions to gain the most benefit out of the group.

Developed by TIC+, the group is designed to inform and support parents and carers, helping them to understand their child’s distress and discover effective strategies to improve their resilience. The group is also an opportunity for parents and carers going through similar experiences to encourage, support and learn from each other in a safe and friendly environment.

Please note due to limited places:

  • Groups must be booked in advance
  • Parents and carers are encouraged to commit to all 6 sessions to gain the most benefit out of the group.
  • Each group will close to new members after the second session.
  • Only one parent/carer per family can attend each group. (Please note this also includes via zoom)

Groups, dates, times and venues may be subject to change or cancellation at short notice.