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⚠️ Important Notice: Changes to reception queue

In March we are piloting a new approach to managing queues at reception to help prevent patients from missing their appointments. It can be difficult to predict periods of high demand at our reception desk, and when queues build up — particularly if some patients experience difficulties using the self check-in screen — this can lead to delays and, in some cases, missed appointments.

To address this, we are introducing a new express lane at the reception desk solely for patients attending pre-arranged appointments. We hope this will make arrival and check-in more efficient and straightforward. We will be gathering feedback and reviewing the trial to ensure it is beneficial for our patients.

NHS diabetic eye screening programme interval changes

Diabetic eye screening has changed for people who are at lower risk of diabetic eye disease in England. If your last two diabetic eye screening found no sign of diabetic eye disease (diabetic retinopathy), you may now be safely screened every 2 years instead of every year as following expert advice it is safe to do so. 

If you are living with diabetes, you can reduce your risk of developing diabetic retinopathy by:

  • Managing your diabetes – this is important to help you reduce your risk of eye problems in the future
  • Attending your diabetes appointments
  • Attending your diabetic eye screening appointment when invited
  • Attending your regular eye test with your optometrist or optician when you are due
  • Talk to your optometrist or optician if you notice any changes to your eyesight