Patient Wait Lists at Gloucestershire Royal Hospital or Cheltenham General Hospital

Patients on a waiting list at Gloucestershire Royal or Cheltenham General Hospitals are being contacted via text message or postal letter by Gloucestershire Hospitals NHSFT to understand their current position and future treatment wishes. In the SMS text message, titled ‘GHFT- NHS,’ patients will receive a unique 4-digit pin. They’ll be asked to enter the pin and their date of birth so that they can log in and complete a short online survey. Where GHFT do not have a mobile number for patients on the hospital PAS system, a postal letter will be sent instead.

It is important for patients to respond to this message, even if it is to confirm that they want to continue to remain on the Hospital Trust’s waiting list.

Please go to for further information.